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Frequently Asked Questions
FAQ - General
22
ABU Shipping Policies & Advisements
Can I get notified when a product comes back in stock?
Can I preorder a product that's out of stock?
Diapersuit Exchange Program Details
Do ABU products have latex?
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ABU United States
8
Can I Ship to a PO BOX?
I only received half of my order! Where is the other part?
Can I "Will-Call" & Pick Up My Order?
My Tracking Says Delivered, but I Didn't Get My Order! What Do I Do?
How to Order to a US Military Address
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ABU Canada
5
When will my order ship?
Can I Ship to a PO BOX?
Can I buy from ABU through ODSP?
ABU Canada Holiday Closures
Can I collect an order from you? Do you have a physical store?
ABU United Kingdom
6
Can I collect an order from you? Do you have a physical store?
What shipping services do you use?
Contact Us
DPD Pickup Shops
ABU UK Holiday Closures
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ABU Australia
7
Address Formatting Instructions
ABUniverse Australia Packing
What Courier Service does Australia use?
Not home to accept delivery of an order.
Can I ship to P.O. Box or Parcel Locker?
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ABU Europe
8
Where do you ship to? How much does it cost and how long does it take?
What carriers do you use?
Parcel Shops, pick up locations and packstations.
Ordering from Norway or Switzerland? Please check here first!
ABU EU Holiday Closures
View all 8