ABU Europe

Where do you ship to? How much does it cost and how long does it take?
This information is outdated. Please use the shipping calculator on our website to get the exact rates. ABU Europe ships to 30 different countries! Below i...
Wed, Sep 22, 2021 at 8:25 AM
Ordering from Norway or Switzerland? Please check here first!
We do ship to both Norway and Switzerland. The arrangements are a little bit different though as we are based in the EU. If you are in Norway, you must send...
Tue, Mar 13, 2018 at 11:59 AM
What carriers do you use?
Currently, we use only DPD. Shipping generally takes 2 business days in France and Germany, and slightly longer for other destinations. If you are having is...
Wed, Jun 3, 2020 at 9:14 AM
Parcel Shops
We are only able to send orders to DPD Parcel Shops. Simply list the address of the parcel shop as the address on your order and we'll send it there, ma...
Wed, Jun 3, 2020 at 9:14 AM
ABU EU Holiday Closures
Our EU location will be closed on the following dates: Christmas & New Year's: Friday, December 20th - Thursday, January 2nd Orders placed...
Fri, Dec 6, 2019 at 10:18 AM
I cannot sign in to my ABU Europe account
As of 10th September, we have switched over our European IT Systems. This means old customer data has been archived and has not yet been ported over.  We ...
Mon, Sep 20, 2021 at 6:28 AM
DPD Import and Customs fees - I got charged
Did you receive an email from DPD asking you to pay import and customs fees? Before opening a support ticket, make sure that your item value or subtotal...
Sun, Nov 21, 2021 at 1:37 PM