As of 10th September, we have switched over our European IT Systems. This means old customer data has been archived and has not yet been ported over.
We encourage you to create a new account. If you require old order data, please open a support ticket with us. Currently, there is no time estimate on when we will transfer old data onto the new System.
Old coupon codes and sample codes have not been transferred yet. Please open a ticket with us if you would like to use them on the new System.