FAQ - General
If we sell it, we support it, regardless of which of our stores or certified resellers sold it. Send us a ticket using the "New support ticket" li...
Thu, Jan 31, 2019 at 11:29 AM
Contact abucares via ticket or email. We'll work with you and do what we can to resolve the issue. We will need to collect some information from you in ...
Tue, Aug 29, 2017 at 1:04 PM
Be sure to check your order confirmation email as soon as possible. If you need a change quickly made to an order you placed, call us or submit a ticket a...
Thu, Apr 18, 2024 at 7:16 AM
If you have placed an order with us via Ebay or Amazon, please contact us via that platform. Due to the terms of service of selling on these websites, ...
Wed, Nov 1, 2023 at 6:12 AM
If you received an email stating that your Item was on HOLD it means that your package is in Processing and will be shipped out at the earliest convenience....
Thu, Aug 31, 2023 at 4:23 AM
When you successfully place an order on any of our regional websites, we'll send you an order confirmation email which contains the following informatio...
Thu, Apr 18, 2024 at 7:16 AM
The amazingly colorful and playful stickers available in our Online Sticker Store are courtesy of artists Aito Kitsune and Lil Chu. They are both incre...
Fri, Feb 10, 2017 at 2:51 PM
Orders that ship straight from the ABU warehouse receive: 1. Postcard 2. Stickers 3. Packing Slip 4. Dum Dum Suckers (USA Only) Scented Order: If...
Thu, Aug 31, 2023 at 3:49 AM
Credit card charges will show up as "SHABU" or as of June 9th 2016 it will say "STROM". SHABU stands for "Strom Holdings AB U...
Thu, Aug 31, 2023 at 4:28 AM
For Space/Pawz/Simple:
10pk Medium: 14x10x8, 5lb
10pk Large/XL: 14x12x8, 6lb
40pk Medium: 20x16x14, 21lb
40pk Large/XL: 22x16x14, 22lb
80pk ...
Tue, Jun 14, 2016 at 3:12 PM