If you have placed an order with us via Ebay or Amazon, please contact us via that platform. 


Due to the terms of service of selling on these websites, we are unable to discuss your order or any issues off of that platform. We will not be able to assist with any Amazon or Ebay orders via Abucares.com

If you have any issues with your order placed via Amazon, please contact Amazon customer support as all orders are fulfilled by Amazon warehouses. We are unable to authorise any resolutions regarding order issues. 

If you have any issues with your order placed via Ebay, we will do our best to investigate any issues and provide support. 

We always recommend that you shop with us directly at Abuniverse.com to receive the best support regarding your order.