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Thank You Veterans!ABUniverse will closed for Veteran's Day, Nov 11th. Orders placed over the closure will begin processing the following day (Nov 12th).

Addresses & Packaging

Does ABUniverse ship discreetly? What packaging do you use?

Learn about ABUniverse's discreet shipping options, including poly mailers and plain cardboard boxes. Find out how international orders are labeled for customs.

Shipping Policies & Advisements

Learn about ABU's shipping policies, including reshipping costs, address changes, daily shipping cutoffs, and handling lost or damaged packages.

I need an urgent order change! What do I do?

Learn how to change or cancel an order before processing begins. Find out what to do if you need to update a shipping address or require further assistance.

I entered the wrong address. Can I change it?

Learn how to change an incorrect address on your ABUniverse order. Find steps for orders not yet shipped, in transit, or delivered to the wrong address.

How to Order to a US Military Address

Learn how to correctly address an order to a US military address. This page provides tips and guidelines to ensure successful delivery using USPS.