ABU Cares

1: Customer must pay to reship an order that was returned to sender if the fault was not on the shipping carrier or ABU. This includes, but is not lim...

Now you can! We've just recently added this feature to our websites. On each product page, you'll now see a new button that allows you to add yourse...

Usually not.  We will occasionally offer preorders at our discretion, and this will generally be for very popular products that have been out of stock f...

UPDATED 30TH OF July 2024. **Any ABUniverse DiaperSuits purchased through the ABUniverse outlet are not returnable or exchangeable unless supplied fault...

They do not. We make every effort for our products to be as hypoallergenic as possible, and this includes using no latex.

We do not have coupons or discounts generally available on request. That is not to say they do not exist, though they are almost always given out for a spec...

We do! Our Gift Cards can be purchased on most of our regional websites . A range of links have been provided below. US - https://us.abuniverse.com/produc...

Yes! We Ship Discreetly. We have two packaging options, depending on what you select on your order.  1. Our poly mailers are sturdy and opaque, ye...

Just because it's a holiday doesn't mean we're not necessarily here; some of our warehouse teddy bears are real workaholics! That being ...

The quickest way to cancel your order is to do so via your account at Abucares.com or by following the link to view your order in your order confirmation em...