Products
Diapersuit Exchange Program Details
Any ABUniverse DiaperSuits purchased through the ABUniverse outlet are not returnable or exchangeable unless supplied faulty. The exchange programme d...
Do ABU products have latex?
They do not. We make every effort for our products to be as hypoallergenic as possible, and this includes using no latex.
I Received the Wrong Size or Product. What Do I Do?
Firstly, we're very sorry for making this mistake and will be making things right ASAP.Here are the steps to better assist us in this process:1. Take ...
I bought ABU products from another vendor. Who do I contact for support?
If we sell it, we support it, regardless of which of our stores or certified resellers sold it. Send us a ticket using the "New support ticket" link i...
Vaulting products
What is vaulting?As the creative design team behind ABUniverse's diaper line-up continues to drive forward with the newest designs and the best diaper...
What If My Diapers Are Defective or Damaged?
If you've received your order and found that your products aren't performing up to our standards, or there were issues on arrival, fret not. Your orde...
What comes in the box with my product?
Orders that ship straight from the ABU warehouse receive:1. Postcard2. Stickers3. Packing Slip4. Dum Dum Suckers (USA Only)Scented Order: If you added...