Skip to content
Help CenterMy Account
We're back, Canada! 🍁ABUniverse Canada is open again. We're working with our new shipping partner to get back to full speed, so orders may take a little longer for now. We are not able to ship samples or scented options. Thanks for bearing with us! Any questions? Reach out at ABUCares.com 🧸💙

I ordered today; where is my tracking number?

Last updated: September 16, 2026
Available in all regions

You won’t get a tracking number until your order has been processed in one of our Warehouses. We’ll email you the tracking number as soon as the label is printed.

Once you receive your tracking number it won’t show any movement until the next day unless you opted for Next Day Air shipping.

Order processing is usually done within 24 hours on a business day, but this may change during sales or public holidays.  Shipping delays are usually displayed at the top of our store page at abuniverse.com.

Was this article helpful?

Still need help?

Our support team is here to assist you

Contact Support

Related Articles

My Tracking Number Has an Error / Doesn't Show Anything! What's Wrong?

Learn why your tracking number might show errors or no updates.

Order Confirmation Information

Learn what details are included in your order confirmation email and what to do if you haven't received it. Find out how to resolve issues with your order.

My Package's Status Is "Completed." What Does This Mean?

Learn what "Completed" status means for your package. Find out when to contact ABUCares if your tracking number shows no updates or errors.

My order is marked as "Processing." What does this mean?

Learn what "Processing" means for your order status. Find out how long it typically takes and what to do if you have concerns.

I entered the wrong address. Can I change it?

Learn how to change an incorrect address on your ABUniverse order. Find steps for orders not yet shipped, in transit, or delivered to the wrong address.