Not home to accept delivery of an order
Last updated: September 16, 2026
Applies to: Australia
If you work or will not be home to collect your order from the courier there are a range of options to choose from.
If you live in a secure apartment block we recommend using Australia Post as other couriers may not be able to deliver.
Authority To Leave
You can advise on your order "Authority to leave" at front door / gate etc in address line 2 section of your order and it will appear on the address label. Max 20 characters
Parcel Locker
Australia Post offers this option
Parcel Collect
Australia Post offers this option
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