Shipping Times & Closures
Back Orders / Split Shipping (Australia)
I only received half of my order! Where is the other part?Due to limitations regarding freight dimensions, larger orders will be in several boxes. Som...
What Courier Service does Australia use?
AustraliaRoad Freight-Australia Post is our primary delivery partnerRoad freight couriers other than Australia Post cannot deliver to PO boxes or parc...
How do holidays affect shipping?
Just because it's a holiday doesn't mean we're not necessarily here; some of our warehouse teddy bears are real workaholics!That being said, if it's a...