Addresses & Packaging

Delivery Address Formatting Instructions

ABU Australia is a Delivery fulfilment service (No Pick-up). It is important when placing orders that you fill in the details correctly. Address data ...

Shipping Policies & Advisements

Returned Packages & Reshipping If a package is returned to us for reasons outside of ABU’s or the carrier’s control, the customer is responsible ...

I need an urgent order change! What do I do?

Be sure to review your order confirmation email as soon as possible. If you notice anything that needs to be changed, it's important to act quickly. ...

Discreet Packaging & Shipping

All packages we send out are discreet, with no reference to ABU or the contents of your order.Single Packs and SamplesAll our Single packets and sampl...

I entered the wrong address. Can I change it?

Be sure to review your order confirmation email after placing your order to ensure all details are correct. I entered the wrong address and my orde...