1. You will NOT receive a tracking number until your product moves from "New/Processing" to "Shipped/Completed"

(Shipped: means your shipping label has been printed)

2. Your package will NOT show movement until the day AFTER you receive the tracking number.

(Unless you chose "Next Day Air")


Our Business Hours are: 10:30am-4:30pm (Monday-Friday)

Our order processing cut-off is 1pm Pacific Time.

Orders leave our warehouse at around 3pm Pacific Time (on business days)

If you place an order on Friday after 1pm it will NOT ship until Monday.