All packages we send out are discreet, with no reference to ABU or the contents of your order.

Single Packs and Samples

All our Single packets and sample packs are sent in Satchel bags. They will be a plain white  satchel bag.

All orders are doubled bagged for privacy.

2 Single Packs

Each packet will be put in a box with only a shipping label only the outside.

Half Case (40) & Full Case (80) Orders

Half case and full cases orders will dispatch in either one 4 pack box or two 4 packs boxes. This is due to restrictions set by our freight companies on total size and weight of parcels.

Your order may also put into a plain box that will not have any markings on the outside about the contents.

Our team are fellow community members and understand the importance of discretion to our customers.

International orders require a customs declaration of contents on the outside.

If you have any issues or concerns send us a ticket  (setting your 'Primary ABU Store' as Australia), email us ( or call us on +61 3 9068 9950 (10:30-4:30 M-F AEST)