How Do I Ship My Package To A UPS Location

NOTICE: While we can ship to UPS locations for pick-up, please keep in mind that UPS will ask you to pay a fee upon collection, unless you currently have a box with them - then you won't need to pay this fee. 

1: Start here to find a UPS location near you. Customer centers are the most ideal, but UPS Stores and Access Points are also good delivery endpoints.

2: If not a customer center, check with the location first to ensure that they'll accept your package. Some stores do not do this by default. They will also be able to tell you whether a pickup fee is charged. 

3: List the exact address of that UPS location on the checkout page. Put the location type in the company field, such as "UPS Customer Center" or "UPS Store". This is required.

3b: You must format your address such as this:

Name: your name
Company Field: "UPS" mention is required.
Address 1: Street address of store
Address 2: If unit/suite, then: Unit/Ste ###, PMB ###
If no unit/suite, then: PMB ###
PMB meaning personal mail box, your box number. 

As an example, your address should look similar to this:

John Doe
UPS Store
100 Main St
Unit 100, PMB 101
New York, NY 10001

NOTE: If you are sending your order to a business that offers UPS pickup, such as a Michael's or a CVS Pharmacy, instead of "UPS" in the company field you need to put that business name followed by Hold for Pickup.
Example: "CVS - Hold for Pickup".

You also need to put in the order special instructions that it is a "UPS Pickup Location" as our address validator will not know it's a UPS location unless you mention it within your order.

4: During checkout, you must choose a UPS shipping option. This is required, and failure to do so may result in your package being returned to us automatically, which will result in delays and additional shipping fees that you will be asked to pay. Package carriers generally do not accept deliveries from each other. (example: A UPS Store accepting a package shipped with FedEx)

4b: UPS Stores at which you have a registered box are the exception; your mailbox agreement allows you to receive packages from any carrier. See here for more details regarding your UPS Store mailbox.

5: Watch your tracking number once you have it. Most UPS locations will generally only hold a package for five business days before returning it to the sender. It is also not likely that they will contact you directly when your package arrives; it is your responsibility to know when it is ready for pickup.