Returns, Refunds & Exchanges
Diapersuit Exchange Program Details
Any ABUniverse DiaperSuits purchased through the ABUniverse outlet are not returnable or exchangeable unless supplied faulty. The exchange programme d...
How to Cancel Your Order, and Policies Regarding Returns and Refunds
Cancelling Your Order As we use third-party fulfillment, orders are processed during regular business hours and cancellation cannot be guaranteed onc...
I Received the Wrong Size or Product. What Do I Do?
Firstly, we're very sorry for making this mistake and will be making things right ASAP.Here are the steps to better assist us in this process:1. Take ...
How to cancel your order
You can cancel your order directly from the Order Status Page. What you'll need: Your Order Confirmation Email (Subject: Order XX Confirmed) Ste...
What If My Diapers Are Defective or Damaged?
If you've received your order and found that your products aren't performing up to our standards, or there were issues on arrival, fret not. Your orde...