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I have been double charged!

Last updated: October 9, 2026

Available in all regions

If you are seeing two charges on on your account these can be for multiple reasons, either:

you accidentally placed two orders, check your order confirmation, if this is the case continue with:
your bank displays reservations and charges separately
We use a concept called "card reservations" similar to how a car rental company blocks a certain amount on your card, and charges only used miles. We only block the amount on your card and capture it later. This is done because card payment fees are due only at capture, resulting in lower processing fees for the payment.

You will not be charged twice; there is no downside for you as a customer to this process.

Some banks display these charges separately but the money is only deducted once.

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