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ABUniverse Europe is now shipping from the Netherlands via a variety of carriersOrders are usually dispatched within 2 business days and full tracking information is provided.Read more

How do I get an invoice or receipt for my order?

Last updated: October 7, 2026
Available in all regions

Every order has an invoice you can download yourself, as often as you like:

  1. Sign in and open the order on your account page.
  2. Choose Get an invoice, then Itemised receipt. The PDF opens in a new tab.

The invoice shows the items, prices, tax, shipping, how you paid and the seller's company details. It is issued by Strom Holdings, the company behind ABUniverse, and carries the Factur-X e-invoice data that accounting software can read.

Paying with an HSA or FSA card in the United States or Canada? The same page offers an HSA/FSA receipt, which lists the items as medical supplies without product names.

If an order is missing from your account, it was placed with a different email address. Open a support ticket with the order number and we will send the invoice to you.

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